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My ''98 STS had a new battery installed 3 yrs ago &


Sent to Car Experts May 14 4:05 a.m.

My ''98 STS had a new battery installed 3 yrs ago & isn''t driven much. A week ago, the battery was recharged. It''s now being recharged again as the mechanic can''t find what''s ''drawing'' on the battery. Could it possibly be the driver''s outside auto-dimming rearview mirror which doesn''t revert back to normal? AND, where is the ''fuse'' located to fix the rearview mirror. ALSO, the "service suspension message" (do not drive over 145 kph) continues to appear as a Cadillac mechanic wasn''t sure ''which'' 1 of 2 computer chips needed to be replaced. (an $800 ''flip up'' to determine which chip!)

Optional Information:
1998 Cadillac STS Northstar

Already Tried:
new battery 3 yrs ago recharged a wk ago presently being recharged 2 different garage mechanics (1 a former Caddy mech.) re: computor chips for serv. suspension - 84
Customer (name blocked for privacy)
Status: Closed   Value: $9   
Answer
May 14 7:27 a.m. (3 hours and 22 minutes later)
ACCEPTED Check Mark

Hi Customer (name blocked for privacy) and welcome to Just Answer!

To answer your first question with the mirror. These mirrors have a problem with going bad and when they do they turn that yellow color and will not change back, but it is not drawing power while it is doing that. The only way to fix that is to replace the glass in the mirror. They are usually very high and can range between $110US to almost $300US depending on the model.

The service suspension message is ussually has problem with the struts or the sensors. I am not sure what chip your mechanic is talking about. All modules are reprogrammable type on these car, no chip inside them.

As far as the draw on the battery, what they need to do is start pulling one fuse at a time till the draw goes away and then look at that circuit to find the draw. I know it is not the mirror.

If you have further quetions please ask.



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PictureRob  -- ASE Master Technician -- 100% Positive Feedback on 221 Car Accepts
GM World Class Technician, Senior Master Subaru Technician, 18 years experience
Reply to Rob
Sent May 14 4:48 p.m. (9 hours and 20 minutes later)

Thanx for your response but before accepting, the problem found with the battery was the battery itself - defective.
I appreciate your info re: the outside rear mirror; will not replace it.
Lastly, I want to give you the 'code'# on the 'service suppension' message to see if you might 'determine'if the problems is struts or the sensor. New rear brake drums have been installed & I will not have the car 'til later in the evening to determine if the 'message' still appears. If it does, I would like to give you the code # to learn if you're able to determine whether the problem is 1 or the other you'd mentioned. This 'unknown' was the mechanic's problem & to determine which it is would cost me $300 & if incorrect, another $400+.
I will definitely accept paying when/if you're able to determine what the problem via the code #
Thank you.
Customer (name blocked for privacy)
Answer
May 14 4:50 p.m. (1 minute and 56 seconds later)
REPLIED Check Mark

Ok just let me know the code

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PictureRob  -- ASE Master Technician -- 100% Positive Feedback on 221 Car Accepts
GM World Class Technician, Senior Master Subaru Technician, 18 years experience
Reply to Rob
Sent May 14 6:19 p.m. (1 hour and 29 minutes later)

Rob: The 'service suspension' code on the '98 STS is: exp id 84. Hope you're able to determine whether this is 'struts' or a 'sensor' problem when you're back online.
Customer (name blocked for privacy)
Info Request
May 14 9:13 p.m. (2 hours and 53 minutes later)

I will look in the morning, I have no books here at home



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PictureRob  -- ASE Master Technician -- 100% Positive Feedback on 221 Car Accepts
GM World Class Technician, Senior Master Subaru Technician, 18 years experience
Info Request
May 15 8:52 a.m. (11 hours and 39 minutes later)

Sorry I did not really look at this code last night. What is "exp id 84" The code should be a letter and four numbers.

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PictureRob  -- ASE Master Technician -- 100% Positive Feedback on 221 Car Accepts
GM World Class Technician, Senior Master Subaru Technician, 18 years experience
Reply
Sent May 15 4:43 p.m. (7 hours and 51 minutes later)

Hi Rob - Sorry for the delay. There is no code number on the 'read out' with a letter & 4#s - just what i've provided.
Customer (name blocked for privacy)
Reply
Sent May 15 4:47 p.m. (3 minutes and 36 seconds later)

Also, the other 'code'#113 is for the speed limitation of 145 kph. Obviously, I'm a Cdn^-^
Customer (name blocked for privacy)
Answer
May 15 4:52 p.m. (4 minutes and 46 seconds later)

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PictureRob  -- ASE Master Technician -- 100% Positive Feedback on 221 Car Accepts
GM World Class Technician, Senior Master Subaru Technician, 18 years experience
Reply
Sent May 15 4:54 p.m. (1 minute and 53 seconds later)

Yep! THANX!
Customer (name blocked for privacy)
Reply
Sent May 15 6:01 p.m. (1 hour and 7 minutes later)

Where'd you go?? Have waited an hour & no Rob! I won't be back online 'til 4 p.m. Fri & will check then to see if you were able to learn about the codes. I 'expect' the suspension message might refer to the 'struts' - which aren't a problem to my knowledge. This STS is 'loaded' with 126,000 kilometers on the odometer & drives like a dream machine which makes me believe the message 'isn't' referring to a strut problem. Possibly a 'sensor' problem? Back Friday.
Customer (name blocked for privacy)
Info Request
May 15 7:55 p.m. (1 hour and 54 minutes later)

Still looking don't give up on me I promise I will find some way to help you!

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PictureRob  -- ASE Master Technician -- 100% Positive Feedback on 221 Car Accepts
GM World Class Technician, Senior Master Subaru Technician, 18 years experience
Reply
Sent May 15 7:58 p.m. (2 minutes and 24 seconds later)

I'm not giving up on you & don't you give up on you either ^_^! Thanx again, Rob.
Customer (name blocked for privacy)
Info Request
May 15 8:05 p.m. (7 minutes and 37 seconds later)

By the way me and the wife like your name. How do you like my picture. I promise I will help you as much as possible.

__________________
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PictureRob  -- ASE Master Technician -- 100% Positive Feedback on 221 Car Accepts
GM World Class Technician, Senior Master Subaru Technician, 18 years experience
Reply
Sent May 15 8:26 p.m. (21 minutes and 19 seconds later)

I thought the name was quite appropriate when I chose it some yrs ago. While in university, I heard a prof once say everything you hear is someone else's regurgitation. So - that's 'how' furball became my email 'surname'. Seems many more have sinced adopted it as a number follows the name^-^ Have owned 2 cats (deceased) & now a dog (llasa - doesn't molt!).
About 'your' cat..I wasn't/am not sure it is a cat or part dog!! (You asked!) but it sure looks like it's in shock ^-^
We're keeping a close eye on your politics here & 1 individual from Ontario,Canada (where I live) attended the Obama campaign in Grand Rapids, Mich. yesterday. Said it was 'tremendous'.
K - back to the Yanks from this Canuck eh!
Customer (name blocked for privacy)
Info Request
May 16 5:27 p.m. (21 hours and 0 minutes later)

I am still trying to get some help on this. The codes you gave me are not what the Cadillacs in the US have. I have a friend up north I called and he is looking into it for me. I will be back in touch.

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PictureRob  -- ASE Master Technician -- 100% Positive Feedback on 221 Car Accepts
GM World Class Technician, Senior Master Subaru Technician, 18 years experience
Reply
Sent May 16 6:42 p.m. (1 hour and 15 minutes later)

Rob: Sorry I'm late. Had a bit of a 'crisis' here. You're going to an awful lot of work to try distinguish & resolve this message readout. I sincerely appreciate it and hope you weren't 'insulted' with my answer to the question of your cat. Put in different terms, it looks like a deer caught in the headlights of a car ^-^
Customer (name blocked for privacy)
Info Request
May 16 6:45 p.m. (3 minutes and 12 seconds later)

No I was not insulted that is why I put the picture up because it looks that way. It is no problem I hope Iam abel to help you. I will be back in contact hopefully tomorrow

__________________
If this helped you, click ACCEPT. I don't get paid if you don't click accept. I will help as much as possible. Feedback and bonuses are welcome.
PictureRob  -- ASE Master Technician -- 100% Positive Feedback on 221 Car Accepts
GM World Class Technician, Senior Master Subaru Technician, 18 years experience
Reply
Sent May 16 6:54 p.m. (8 minutes and 16 seconds later)

No weekends off?? - especially holiday weekends! What a great job you've got & 'tight wads' like myself offering pennies for the time. After paying out $900 yesterday for a new battery (partial reimbursement LATER), a brake caliber & new rear brake pads, it dug rather deeply into my forced retirement piggy bank. Have been disabled since '95 & this Caddy is the ONLY vehicle I've been able to ride in comfortably for med treatment. THANX SO MUCH for your kindness.
Customer (name blocked for privacy)
Info Request
May 16 7:05 p.m. (11 minutes and 1 second later)

No problem, just hoping I can help.

__________________
If this helped you, click ACCEPT. I don't get paid if you don't click accept. I will help as much as possible. Feedback and bonuses are welcome.
PictureRob  -- ASE Master Technician -- 100% Positive Feedback on 221 Car Accepts
GM World Class Technician, Senior Master Subaru Technician, 18 years experience
Answer
May 19 1:23 p.m. (2 days and 18 hours later)

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PictureRob  -- ASE Master Technician -- 100% Positive Feedback on 221 Car Accepts
GM World Class Technician, Senior Master Subaru Technician, 18 years experience
Reply
Sent May 19 5:31 p.m. (4 hours and 7 minutes later)

That's just fine but I don't think you'll get a definite answer (sorry about the pessimism ^-^)if the car isn't analysed (which was the case & couldn't be definitely determined). You sure are full of determination!! (I admire that..)
Customer (name blocked for privacy)
Answer
May 19 5:37 p.m. (5 minutes and 46 seconds later)

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PictureRob  -- ASE Master Technician -- 100% Positive Feedback on 221 Car Accepts
GM World Class Technician, Senior Master Subaru Technician, 18 years experience
Reply
Sent May 19 5:43 p.m. (6 minutes and 33 seconds later)

Thanks, Rob, for EVERYTHING you've tried to learn to help. Lastly - as a suggestion - get a picture of a kitten! It's a more appropriate description of you ^-^ This kitty is now going to cough up the furball that you may get onto the many others needing your help.
Customer (name blocked for privacy)
Reply
Sent May 19 6:00 p.m. (16 minutes and 33 seconds later)

I accepted now what do I do to get this large bonus along with the initial amt to you? (if it gets any easier than this - we're in big trouble!)
Customer (name blocked for privacy)
Answer
May 19 6:06 p.m. (6 minutes and 6 seconds later)

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PictureRob  -- ASE Master Technician -- 100% Positive Feedback on 221 Car Accepts
GM World Class Technician, Senior Master Subaru Technician, 18 years experience
Reply
Sent May 19 6:10 p.m. (4 minutes and 1 second later)

Well how the heck to I get this humungus acct amt paid & outta my acct! This is a free question - right?
Customer (name blocked for privacy)
Answer
May 19 6:17 p.m. (7 minutes and 14 seconds later)

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PictureRob  -- ASE Master Technician -- 100% Positive Feedback on 221 Car Accepts
GM World Class Technician, Senior Master Subaru Technician, 18 years experience

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