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99 GMC 5.7L has power but no start or crank. Thought ...

Sent to Car Experts July 16, 2006 5:10 p.m.

99 GMC 5.7L has power but no start or crank. Thought starter died replaced starter cleaned all wire connections and ground on frame. Replaced Starter relay fuse and still has no crank nor start. Starter is ok had bench tested.

Optional Information:
1999 GMC c1500 5.7L Vortec

Already Tried:
replacing starter, cleaning wires and ground, replacing starter relay, and applying jumper cables for extra power.

Customer (name blocked for privacy)

Status: Closed Value: $10

Info Request
July 16, 2006 5:16 p.m. (5 minutes and 30 seconds later)

REPLIED to Info Request

Are you getting power to the solenoid terminal on the starter when you try to start the truck?

GENE -- Auto Service Technician -- 100% Positive Feedback on 509 Car Accepts
ASE MASTER TECH 40 YEARS IN THE INDUSTRY

Reply to GENE
Sent July 16, 2006 5:18 p.m. (2 minutes and 28 seconds later)

Gene i have just tested power to the solenoid i have 12.5 volts to the starter. I am all out of answers please help.

Edited by Customer (name blocked for privacy) on July 16 2006 at 5:29pm

Customer (name blocked for privacy)

Info Request
July 16, 2006 5:49 p.m. (31 minutes and 5 seconds later)

REPLIED to Info Request

Ok lets be sure here,do you have 12.5 volts at the small or s terminal on the starter when you try to start the truck?also take a screwdriver and touch the two terminals on the starter?does the starter work when you touch the two starter terminals?

GENE -- Auto Service Technician -- 100% Positive Feedback on 509 Car Accepts
ASE MASTER TECH 40 YEARS IN THE INDUSTRY

Reply to GENE
Sent July 16, 2006 9:24 p.m. (3 hours and 35 minutes later)

ok Gene i'll try that tomorrow and get back to you. Thanks.

Customer (name blocked for privacy)

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