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I have a CD player malfunction that gives me an ERR2 ...
Sent to Car Experts October 12 07:21 PM

I have a CD player malfunction that gives me an ERR2 message. I believe a CD is stuck in the 6 player CD player on my 2001 Infiniti QX4. How do I get it out ?

 

Optional Information:
2001 Infiniti qx4

Already Tried:
knife

Customer (name blocked for privacy)
Status:  Closed   Value: $14.95
Answer
October 12 7:28 PM (6 minutes and 33 seconds later)
         
REPLIEDCheck Mark

This is a typical Problem. The Mechanism is probably stuck between CD Slots & the Controller IC is giving the Error Message.
You could try:
Unplugging Unit or Battery Cable.
Upon restoring Power, Push Eject to Reset.

That does NOT work all the Time.

The only other alternative would be to Take Unit Apart. It should be done by a Technician familiar with that Type Unit.

Call your Dealer & see if they use a Local Repair Shop. If not, you may have to Ship. Let me know if you can't locate a Repair Shop, I can Post a couple of 800 Numbers for Repair.



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Reply
October 12 7:35 PM (7 minutes and 23 seconds later)
         
Reply to Lurch's Post: Thanks. but I already tried that
Customer (name blocked for privacy)
Info Request
October 12 7:36 PM (1 minute and 3 seconds later)
         
REPLIED to Info RequestCheck Mark
Already tried what?

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October 12 7:38 PM (2 minutes and 2 seconds later)
         
Reply to Lurch's Post: I already tried disconnecting and reconnecting power, only alternative seems to be to take in for repair
Customer (name blocked for privacy)
Answer
October 12 7:41 PM (2 minutes and 23 seconds later)
         
REPLIEDCheck Mark

Absolutely.........I Repair a lot of different Factory Units & this is one Unit I would have to send out. The Mechanism is complicated & trying to Remove or Repair yourself, would be more costly. Some Shops will Not Repair Units that have been previously Opened.

Sorry.



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October 12 7:44 PM (3 minutes and 35 seconds later)
         
Reply to Lurch's Post: ok thanks but no thanks, I'll probably replace CD player witha new unit
Customer (name blocked for privacy)
Info Request
October 12 7:49 PM (4 minutes and 48 seconds later)
         
Factory Unit is a Good Unit. You can get aftermarket cheaper than Repair, but won't have Features. If you go with Aftermarket, use a adapter Plug. Save the wires......

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Ford, Chev Cert, Heavy Line Mech, Mobile Electronics.Sales, Installation & Repair for 30 years.
Reply
October 13 8:06 PM (1 day later)
         
Reply to Lurch's Post: Please refund my account. I was not able to repair the problem with my cd player with the responses I got. I had already tried to shut power off and on and this did not work. I knew that the unit probably needs professional service and have taken the unit back to my dealer. Thanks! Bill
Customer (name blocked for privacy)
Info Request
October 13 8:14 PM (8 minutes and 52 seconds later)
         

Right:

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