Reply to 32dmadden's Post: Thank you for your input, but after removing the glovebox, I find that I have no access to checking anything. My problem when I start the car is that I can hear clicking or ratcheting in the area directly behind the a/c control panel in the center of the dash. It appears that if I could remove the soft portion of the upper dashboard, and remove the wood grain panel that houses the four a/c vents, I could see where the air ducts are shuttered from and thus open the vents so that the air isn't being held inside the dash, possibly for the defrost duct. So as it stands, I still need to access the shutter for the a/c ducts in the area directly behind the a/c panel in the center back portion of the dash. The will require removing the wood grain. It appears there are plastic tabs that have a small 7mm screw holding them in. Because the top padding of the dash is in the way for access to these screws, I need to remove the top padded portion to access these screws. Help.