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My turn signals are not working. We have replaced the signal arm switch and checked the fuses and it is still not working. any other suggestions?

Optional Information:
1998 Ford explorer 5.0/V8

Already Tried:
we replaced the signal arm and checked the bulbs and fuses

Customer (name blocked for privacy)

Status: Closed Value: $10

HI HAVE YOU CHECKED THE TURN SIGNAL FLASHER IF NOT TURN YOUR EMERGENCY FLASHERS ON SEE IF THEY WORK IF THEY WORK THEN FIND THAT FLASHER AND REMOVE IT TURN YOUR FLASHERS OFF AND SWITCH THE EMERGENCY FLASHER TO YOUR TURN SIGNAL FLASHER AND SEE IF YOUR TURN SIGNAL WORKES IF SO REPLACE THE FLASHER THANKS FOR YOUR QUESTION I HOPE THIS HELPS IF YOU NEED MORE HELP PLEASE GET BACK WITH ME THANKS AL

Al Muckenfuss,

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Reply to al's Post: what exactly do you mean by "flashers"? The emergency lights do come on when activated but still no turn signals- Can you clarify?

HI WHAT I WAS TRYING TO SAY IS IF YOUR EMERGENCY FLASHERS WORK THEN THIS MEANS THAT YOU HAVE A GOOD FLASHER THERE IF YOU TAKE THE ONE OUT THAT RUNS YOUR EMERGENCY FLASHERS YOU CAN USE THIS ONE AND PLUG IT INTO THE THE PANEL WHERE YOUR TURN SIGNAL FLASHER IS IN SHORT YOU ARE GONNA USE YOUR EMERGENCY FLASHER TO TEST TO SEE IF THAT IS THE PROBLEM WITH YOUR TURN SIGNALS I HOPE THIS HELPS AL

Al Muckenfuss,

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Reply to al's Post: That makes since but I guess what we dont know is where the "flasher" is located. I was looking on another web site and it mentioned something about a thermal flasher which is sometimes located in the fuse panel. Ours is not, can you tell me where else it may be located? Is this the same thing you are talking about?
Thank you so much for your time and we will pay you, I promise.:-)

HI YES THIS WHAT I AM TALKING ABOUT BUT I DO NOT HAVE A COMPONENT LOCATOR WITH ME AT THIS TIME BUT IF YOU WANT ME TO I CAN FIND IT FOR YOU BY TOMMOROW BUT YOU CAN BUY A MANUAL FOR IT AT YOUR LOCIAL AUTO PARTS STORE BUT BUT LIKE I SAID IF YOU CANT FIND IT I WILL DO THIS FOR YOU THANKS AL

Al Muckenfuss,

If this has helped you, please click the ACCEPT BUTTON, If you need more info., please respond, you can use the chat live on my profile.

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