Ask Your Car Question. Car Experts Answer You ASAP.

(Not a Car Question?)

I have a 2002 Ford Windstar LX with a 3.8 engine and ...

Sent to Car Experts November 11 11:42 AM

I have a 2002 Ford Windstar LX with a 3.8 engine and automatic transmission, the vehicle shudders when accelerating to pass or speed up, like the feel of a rumble strip on the road or as if you ran over something. I tried to identify the problem by purposefully speeding from a constant speed and it happens pretty regular. If I speed very gradually, it does not seem to be very bad, it is when I accelerate quickly to pass that it is most noticeable. It also seems to shift through the gears a little harsh. I also notice a "growl" from the engine area at lower speeds. I am not sure if this is just characteristic of this vehicle or if I have something that should be checked out. This is a new used vehicle for me, can anyone give me some possible causes for these issues?

Optional Information:
2002 Ford Windstar 3.8

Already Tried:
Should I take this to the dealer or a transmission shop for dianosis?

Customer (name blocked for privacy)
Status:  Closed   Value: $5
Answer
November 11 12:14 PM (31 minutes and 37 seconds later)
         
ACCEPTEDCheck Mark
When it starts to shudder keep the same amount of pressure on the accelerator and slightly touch the brake pedal(enough to turn on the brake lights). If the shudder stops the problem is in the torque converter clutch system. Have you ever had the transmission fluid changed? Most times this will take care of the shudder problem. If you change the fluid make sure you use what is indicated on the dipstick, which should be Mercon V. Ford has had problems with shudders on their vehicles for years. Depending on how your vehicle was driven Ford recomends changing the fluid every 30,000-60,000 miles. If your torque converter clutch itself is coming apart you could get a growl from the bell housing area. I would think a good transmission shop or the dealer either one should be able to take care of this for you. It depends on your preference and who you trust. Most dealers also have transmission specialist there to help out also.
Picture
autodoc_2000 -- Auto Service Technician -- 98% Positive Feedback on 928 Car Accepts
ASE Master Tech w/ Advance Engine Performance
Reply
November 16 5:58 PM (5 days and 5 hours later)
         
After the transmission cleaning service the vehicle shifted better. There was still an issue with a shudder and hesitation that I finally fixed. The wires were leaking and the sensation through the steering was looking like the transmission. After a complete tune up the vehicle is driving great. Thanks for your input, it really helps to have a direction to pursue confirmed.
Customer (name blocked for privacy)
Think you can answer this question?
Login or Become an Expert

Related Answers

 

DISCLAIMER: You acknowledge that any information you may obtain from individuals you contact through use of the JustAnswer service comes from those individuals, not from JustAnswer, and that JustAnswer is not in any way responsible for any of the information these third parties may supply. The site and services are provided "as is" with no warranty and no representations are made regarding the qualification of an Expert. Responses and comments on JustAnswer are for general information and are not intended to substitute for informed professional advice (such as medical, legal, investment or accounting) and do not establish a professional-client relationship. JustAnswer is not intended or designed to address EMERGENCY QUESTIONS which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service.

JustAnswer > Car Repair