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HIT HUGE CAVERNOUS POTHOLE IN 1999 CONCORDE


Sent to Car Experts May 19, 2005 9:16 a.m.

I HIT A HUGE POTHOLE WITH A 99 CHRYSLER CONCORDE LXI. WENT TO THE MECHANIC THEY RAN A DIAGNOSTIC THAT SAID THE SPARK PLUGS MISFIRED. WE REPLACED THEM THE CAR DROVE FINE AND LATER THAT NIGHT THE CHECK ENGINE LIGHT CAME BACK ON. DID A LITTLE RESEARCH AND CHECKED THE ENGINE COILS AND THAT WAS FINE. THE SYMPTOMS ARE THE CAR SHAKES AND THEN STALLS OUT, AFTER ABOUT 20-30MIN THE CAR WILL RESTART AND WILL DRIVE FOR A LITTLE BIT. TODAY THE CAR CHECK ENGINE LIGHT IS OFF BUT YOU ATTEMPT TO GO OVER 30MPH AND THE PROBLEMS HAPPEN ALL OVER AGAIN. PLEASE HELP MY MECHANICS ARE JUST SCRATCHING THEIR HEAD AND CHARGING ME EVERY TIME THEY SEE ME FOR A DIAGNOSTC TEST. THANKS
Customer (name blocked for privacy)
Status: Closed   Value: $5   
Info Request
May 19, 2005 10:27 a.m. (1 hour and 11 minutes later)

   to be able to accurately provide advice, we will need to know the engie size in your vehicle (or the VIN number of the car); along with the actual #s of the service codes that are coming up in the vehicle...
PictureSteve7654  -- Auto Service Technician -- 99% Positive Feedback on 1664 Car Accepts
27 yrs ASE L1 Master Technician, Service manager
Info Request
May 19, 2005 11:40 a.m. (1 hour and 12 minutes later)
REPLIED to Info Request Check Mark

 Your shop shouldn't be charging you every time if they cannot tell you what the problem is. It really shouldn't be that difficult with the right equipment if it is running that bad.
PictureTech501  -- Auto Service Technician -- 96% Positive Feedback on 740 Car Accepts
38 years exp, ASE Mastertech with L1 Advanced Engine performance
Reply to Tech501
Sent June 22, 2005 1:54 a.m. (33 days and 14 hours later)

alright so here is the resolution to this situation: the mechanic said that he would charge me for another diagnostic because problem not resolved. mechanic said he could replace the fuel pump, but the engine shut off did not occur when i left the car at mechanic for a few hours so engine could cool down and they could test drive. mechanic checked fuel line and hoses and said there was no leak. told me that he did not want to do anything without good cause and told me i could take car home. his talk of the fuel pump got me thinking. two days before i brought the car to mechanic i purchased larger bottle of fuel injection cleaner than i normally buy and used entire bottle in tank. did not properley read instruction and that stated that only about a thrid of bottle was to be used. the large pot hole hit and the fuel injection cleaner overdose engine stall happening at the same time could have simply been coincidental. i called the shop and informed and he said that now that i told him he was certain that was the issue. it has now been over 30 days, and several full gas tank refills since the engine stall. it has not happened since. pls do not emulate my example and actually READ the instructions. i don't regret having paid for a diagnostic and having the spark plugs replaced because the plugs were all old, but I bought the chilton manual and realized it was simple enough to do myself and not spend 80 bucks. I hope this post helps someone
Customer (name blocked for privacy)
Reply
Sent June 22, 2005 1:56 a.m. (1 minute and 32 seconds later)

i'm sorry that first line should says that the mechanic did not charge me for diagnostic more that once. that was my misunderstanding
Customer (name blocked for privacy)

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